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Can I add my own audio files for broadcasts and IVR?

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Yes.

Go to the Audio page after logging in and upload your audio file.

Make sure your audio file is a wave. Format Extension: .wav

Make sure you upload in the following format:

Audio format code: 8khz_8bit_mono

If you are using Audacity do the following when saving your audio file:

File > Export > Other Uncompressed Files > Options > WAV Microsoft > Encoding > Unsigned 8 bit PCM.

 

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